AI receptionist and appointment scheduling guides
Practical answers for independent professionals and service teams preparing their call handling, estimates, and calendars.
These guides explain evaluation and setup decisions. They do not claim that Zephaux’s planned live voice, AI onboarding, or AI support agents are available today. See the Trust Hub for current status.
AI answering
AI receptionist for small business: what to test before forwarding calls
A practical AI answering service checklist covering disclosure, recording permission, accurate answers, estimates, appointment booking, and human fallback.
Scheduling and estimates
AI appointment scheduling: rules that prevent avoidable booking mistakes
Define service area, timezone, appointment duration, buffers, price approval, urgent exceptions, and booking confirmation for an AI phone receptionist.
Owner setup
Set up an AI receptionist without filling out every possible rule at once
An owner-led onboarding approach: business essentials first, approved FAQ and pricing drafts, missing-answer follow-ups, emergency exceptions, and practice calls.